Proizvajalec omre\u017ene opreme Synology svojim uporabnikom ponuja ve\u010d re\u0161itev, ki so namenjene zagotavljanju visoke dosegljivosti sistemov. Poleg redundance kriti\u010dnih delov stre\u017eni\u0161kega sistema, sedaj, v sodelovanju s \u0161vicarskim partnerjem Technogroup, ponuja 2 storitvi, ki omogo\u010data zamenjavo okvarjene strojne opreme najkasneje naslednji delovni dan.<\/p>\n\n\n\n
Replace Pack<\/strong><\/p>\n\n\n\n Synology je \u017ee pred \u010dasom ponujal storitev dodatnega jamstva SRS (Synology Replacement Service). Sedaj jo je nadomestila nova, ki se imenuje Replace Pack Synology NBD (Naslednji Delovni Dan). Je pla\u010dljiva storitev (SLA 5\/13), ki dopolnjuje osnovno garancijo in je na voljo za sisteme NAS Synology. Zajema celotno Synology napravo – tudi raz\u0161iritvene enote in spominske module, ne vklju\u010duje pa diskov. Trajanje storitve je vedno 60 mesecev.<\/p>\n\n\n\n Ko stranka vlo\u017ei zahtevek, ki je zajet v garanciji, bo nadomestni izdelek dostavljen naslednji delovni dan. Pred po\u0161iljanjem nadomestne opreme se Technogroup prepri\u010da, da napaka ni programske narave. Ve\u010d informacij o storitvi dobite na B2B portalu podjetja Xenon forte d.o.o.<\/a>.<\/p>\n\n\n\n Support Pack<\/strong><\/p>\n\n\n\n Storitev Support Pack pa je bolj podobna zavarovanju. Poleg Synologyjeve opreme z njo lahko zavarujete tudi ostalo stre\u017eni\u0161ko strojno opremo. Paket ponuja nadomestno strojno opremo v skladu z dogovorjenimi odzivnimi \u010dasi, cena je odvisna od nakupne vrednosti opreme, ki jo \u017eelimo vklju\u010diti v paket in od nivoja storitev, ki jih potrebujemo in sklenemo z dogovorom (SLA). Support pack je na voljo za strojno opremo vrednosti med 500 in 65.000\u20ac in pozna razli\u010dne razrede.<\/p>\n\n\n\n Vsak paket prihaja v vsaj 6 razli\u010dicah, odvisen je pa od va\u0161ih \u017eelja. Poleg vrednosti je na voljo tudi izbira glede na dostavo, nadomestno opremo lahko dobite po po\u0161ti, ali vam jo pa prinese IT strokovnjak, ki vam jo bo po dogovoru tudi priklju\u010dil. Razli\u010dni so tudi odzivni \u010dasi, na voljo so tri razli\u010dice SLA: 5\/13 NBD, 5\/13 s 4 urnim odzivnim \u010dasom in 7\/24 s 4 urnim odzivnim \u010dasom.<\/p>\n","protected":false},"excerpt":{"rendered":" Proizvajalec omre\u017ene opreme Synology svojim uporabnikom ponuja ve\u010d re\u0161itev, ki so namenjene zagotavljanju visoke dosegljivosti…<\/p>\n","protected":false},"author":1,"featured_media":6350,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[3980,3979,2430,3981,1079],"class_list":["post-6349","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it","tag-nadomestna-naprava","tag-replace-pack","tag-storitev","tag-support-pack","tag-synology"],"featured_image_urls":{"full":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false],"thumbnail":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs-150x150.png",150,150,true],"medium":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs-300x180.png",300,180,true],"medium_large":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false],"large":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false],"1536x1536":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false],"2048x2048":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false],"newsphere-slider-full":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false],"newsphere-featured":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false],"newsphere-medium":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2021\/11\/DS1621xs.png",500,300,false]},"author_info":{"display_name":"Miran","author_link":"https:\/\/tehnokrat.si\/?author=1"},"category_info":"Informacijske tehnologije<\/a>","tag_info":"Informacijske tehnologije","comment_count":"0","_links":{"self":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts\/6349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6349"}],"version-history":[{"count":1,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts\/6349\/revisions"}],"predecessor-version":[{"id":6351,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts\/6349\/revisions\/6351"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/media\/6350"}],"wp:attachment":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}