{"id":4724,"date":"2018-07-26T10:49:49","date_gmt":"2018-07-26T09:49:49","guid":{"rendered":"http:\/\/tehnokrat.si\/?p=4724"},"modified":"2018-07-26T11:53:53","modified_gmt":"2018-07-26T10:53:53","slug":"klikin-si-je-znova-podredil-konkurenco","status":"publish","type":"post","link":"https:\/\/tehnokrat.si\/?p=4724","title":{"rendered":"Klikin si je (znova) podredil konkurenco"},"content":{"rendered":"

Prizadevanja NLB, usmerjena v digitalizacijo in uporabnikom prijazno poslovanje, so opazili tudi neodvisni strokovnjaki. Podjetje E-laborat, ki po mednarodnih kriterijih izvaja strokovne analize spletnih bank in spletnih mest, je prvi\u010d izvedlo analizo in primerjavo vseh mobilnih bank v Sloveniji. Med konkurenco 14 mobilnih bank je v skupni razvrstitvi najve\u010d to\u010dk prejela NLB (85 %), sledita ji Nova KBM in Sberbank.<\/p>\n

V raziskavo mobilnega ban\u010dni\u0161tva v Sloveniji je podjetje E-laborat zajelo mobilne banke vseh slovenskih bank in hranilnic, ki jih omogo\u010dajo, skupaj torej 14 mobilnih bank. Med njimi je po skupni razvrstitvi najve\u010d to\u010dk prejela NLB (85 %), sledita ji Nova KBM in Sberbank.<\/p>\n

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Strokovnjaki podjetja E-laborat so mobilne banke ocenjevali tako iz vsebinskega kot iz uporabnostnega vidika. V vsebinskem delu so zajeli vsebine in funkcionalnosti, ki so na voljo v mobilnih bankah (na primer nadzorno plo\u0161\u010do, pla\u010dila, transakcije, pomo\u010d uporabnikom, naro\u010dila in storitve ter napredna orodja), v uporabnostnem delu pa so preverili, kak\u0161no uporabni\u0161ko izku\u0161njo mobilne banke zagotavljajo ob izvajanju postopkov. Pregledali so tudi postopke name\u0161\u010danja mobilne banke in na\u010dine prijave v mobilno banko.<\/p>\n

\"\"<\/a><\/p>\n

Raziskava je pokazala, da mobilna banka Klikin ponuja najve\u010d vsebin in funkcionalnosti (67 %), prav tako pa zagotavlja najbolj\u0161o uporabni\u0161ko izku\u0161njo (97 %). Poleg tega sodi Klikin v skupino mobilnih bank, ki omogo\u010dajo najve\u010d na\u010dinov kontakta strank z banko. V raziskavi je \u0161e posebej izpostavljeno, da je NLB edina banka, ki omogo\u010da spletni klepet in video klic s strokovnjakom tudi prek mobilne banke \u2013 in to 24 ur na dan, vse dni v letu.<\/p>\n","protected":false},"excerpt":{"rendered":"

Prizadevanja NLB, usmerjena v digitalizacijo in uporabnikom prijazno poslovanje, so opazili tudi neodvisni strokovnjaki. Podjetje…<\/p>\n","protected":false},"author":1,"featured_media":4725,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1,3],"tags":[1333,2861,2863,2859,2860,1027,2858,2862,2857],"class_list":["post-4724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it","category-mobilno","tag-analiza","tag-e-laborat","tag-funkcionalnost","tag-klikin","tag-mobilna-banka","tag-nlb","tag-nova-kbm","tag-primerjava","tag-sberbank"],"featured_image_urls":{"full":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",607,385,false],"thumbnail":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin-150x150.jpg",150,150,true],"medium":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin-300x190.jpg",300,190,true],"medium_large":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",607,385,false],"large":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",607,385,false],"1536x1536":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",607,385,false],"2048x2048":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",607,385,false],"newsphere-slider-full":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",607,385,false],"newsphere-featured":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",607,385,false],"newsphere-medium":["https:\/\/tehnokrat.si\/wp-content\/uploads\/2018\/07\/Klikin.jpg",599,380,false]},"author_info":{"display_name":"Miran","author_link":"https:\/\/tehnokrat.si\/?author=1"},"category_info":"Informacijske tehnologije<\/a> Mobilno<\/a>","tag_info":"Mobilno","comment_count":"0","_links":{"self":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts\/4724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4724"}],"version-history":[{"count":1,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts\/4724\/revisions"}],"predecessor-version":[{"id":4727,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/posts\/4724\/revisions\/4727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=\/wp\/v2\/media\/4725"}],"wp:attachment":[{"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tehnokrat.si\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}